SALES PROFESSIONAL PROGRAM – suitable for anyone selling anything face to face or over the phone.

Overview –  Every sale has 4 possible outcomes – Yes, No, Maybe, Later.

1. How often do we turn a maybe into aYES?
2. How often do we turn it into a NO?
3. How do we know if later means never or tomorrow?
4. How often we turn a NO into a YES or a MAYBE or a LATER?                                                                                                                                                                                                                                                                                                                                                                                                                                                                         This package looks at the energy of everything to do with sales.

1. The  mood/energy of the salesperson – can you change a grump into a happy little vegemite person?
2. The mood/energy of the client. Can you change a grump into a delighted receiver of your product?
3. Yes you can and this workshop package offers you the tools, the techniques and the experience of doing exactly that.

Learning outcome : – This sales package gives you a thorough understanding of how to change, transform and manipulate energy to achieve your desired outcomes.

Inclusions: Practicing the tools and techniques and understanding what they are and how they work.

Module 1 – Charming the socks off your target

• Maximise sales possibilities using your intuitive awareness.
• Becoming aware of the barriers that clients erect and how to change them using specialised easy techniques.

Module 2 – Listening skills

• Listening without thinking you know what your client is going to say.
• Listening without judgment, discernment or perceived prior outcome.

Module 3 – Misinterpretations

• Becoming aware of how you misinterpret someone else’s intentions.
• Rcognising  how and why you misunderstand your client’s wishes based on your own preconceptions or past reference points.

Module 4 – Following the energy

• Recognising barriers to getting your sale through and how to change them.
• Develop the willingness to walk away and take the product away from the client.

Module 5 – Missing information

• Frustration in business transactions and matters comes from not having enough information.
• What questions can you ask to change this?

Module 6 – Handling customer complaints

• Develop the willingness to receive the judgments thrown at you when a client is complaining.
• Recognise the different energies within the complaint process.

Module 7 – Reading the energy

• How to recognise these simple energies of light and heavy and what to do with them.
• Learn what to do when it’s not obvious.
• Techniques and tools for business and your life.